Iona has a very unique reason for joining the insurance business. Her parent’s home burnt to the ground when she was young and at that time, they found out that it was severely underinsured, and to make things worse, their broker really didn’t care! Through Iona’s 40 years of experience, she’s made it her mission to make sure that her clients are well taken care of especially when it comes to a claim. Iona enjoys developing a relationship with the client to understand their business and provide risk management solutions. She’s found through the years that in preventing a loss or reducing the severity of a loss, she has been able to ensure their insurance premiums are affordable. Outside of work, Iona is involved with several charities including her Church, Hope Mission, the Mustard Seed, and Win-house to name a few. And when she has time, Iona enjoys swimming, walking, her dogs, reading, devotions and spending time with her husband, family and friends.