Michele joins NFP after twelve years with a national broker to lead client service through mentorship and advocating for our people. Her mandate is to continuously grow, expand and update our processes and procedures so all our constituents receive the best NFP experience possible. Throughout her insurance career she has progressed through client facing roles, leadership roles, and most recently accountable for the national rollout of a technology platform. Michele is a great cultural fit for NFP bringing a client centric approach to our business and putting people first. In her free time she enjoys playing pickleball, traveling, and spending time with friends and family.