Big Brothers Big Sisters - Risk Management for Re-Opening

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We know this is a stressful time for our clients as they are contemplate re-opening their facilities and services to the community.  We appreciate that BBBS is concerned about public safety as well as the health of their volunteers and staff.  To assist with this, we want to provide you with some resources that convey best practice and guidance with procedures and protocols that can be put in place.

The quarantine, indeed the pandemic itself, is a very dynamic situation. The guidelines we are presently recommending may change should different evidence come to light. The recommendations may be considered best practice at this time, however as updates on this virus are provided, this may evolve.  We ask that our clients refer to public health guidelines for updates throughout the different stages in this pandemic. These stages/phases of reintroduction will be announced by the different provincial authorities when appropriate.

Record Keeping   We must stress that no matter what protocol has been put in place, each agency should document their work with checklists and sanitation / cleaning records. It is important to retain those records in the event a claim be made.

BBBS has a myriad of different facilities in your organization. The ORFA document Reentering and Reopening Guide reflects varying considerations for those facilities. The ORFA document also outlines the re-opening process in seven different stages and provides a checklist for various components of each phase.   We encourage you to refer specifically to pages 8-11 for the checklist.

Communication  We recommend that BBBS implement a return-to-work policy and procedure acknowledged and signed-off on by all staff and volunteers. Any time a change in the procedure is made, new sign-offs should be mandated.

Please see below 2 Centre of Excellence articles pertaining to electronic waivers and their importance in defending against an action.

Risk Management Considerations: Waivers of Liability 

Claim Case Studies – Enforceability of Electronic Waivers 

The links below contain some guidance that we thought may be useful for you to consider.  We hope that these documents are helpful when creating a return to work policy.

Cleaning & disinfecting public spaces during COVID-19   

Precautions when working as a social community services worker

Osler Employer's COVID-10 Return to the Workplace Playbook 

Further important considerations:

• Maintain social distancing of 2 metres whenever possible

• Limit physical contact and minimize interpersonal interactions

• Promote good hygiene such as washing hands, avoid touching eyes, nose and mouth etc.

• Prevent sick employees/volunteers from attending at the facilities

• Screen employees, volunteers, clients and visitors

• Wear masks when physical distancing is not possible

• Place signage/posters around the workplace limiting the number on people in a room/area

• Frequent cleaning and disinfecting of surfaces/common areas.

• Recognize that facility capacity pre-Covid was likely substantially more than when you re-open.  Consider this when forecasting future function attendance.  

We hope you will find this helpful, but should you have any questions or concerns, please don’t hesitate to contact us. 

At Foster Park, we do the right thing, the right way, with integrity and excellence! 

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